Privacy Policy

Last updated: [09/04/2026]

Vibe Events (“we”, “us”, or “our”) operates the website vibeevents.es (the “Site”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD).

Controller:
Vibe Events
Email: [email protected]
Website: vibeevents.es

1. What Data We Collect

We may collect the following personal data:

• Identity & Contact Data: Name, email address, phone number, company name.

• Event Data: Details about your audio-visual requirements, event dates, venue location.

• Technical Data: IP address, browser type, time zone setting, referring pages (via cookies – see Section 5).

• Communication Data: Any correspondence you send us via email or contact forms.

2. How We Collect Your Data

We collect data when you:

• Fill out our contact or quote request form.

• Send an email to [email protected].

• Subscribe to a newsletter (if applicable).

• Browse our website (via cookies).

3. Legal Basis for Processing (GDPR)

We process your personal data only when we have a lawful reason to do so:

4. How We Use Your Data

We use your data to:

• Respond to your enquiries about audio-visual event services.

• Prepare quotes, invoices, and event plans.

• Communicate changes, cancellations, or confirmations.

• Improve our website and customer service.

• Send you relevant updates (you can unsubscribe anytime).

5. Cookies & Tracking

Our website uses necessary and analytical cookies.

• Necessary cookies – required for the site to function (no consent needed).

• Analytics cookies (e.g., Google Analytics) – help us understand site usage. These are activated only with your consent via our cookie banner.

You can manage cookie preferences via your browser settings or our cookie banner.

6. Data Sharing & Third Parties

We do not sell your data. We may share data only with:

• Service providers: Web hosting, email platform, CRM, analytics (all GDPR-compliant).

• Legal authorities: If required by law or to defend legal claims.

• Event venues or subcontractors: Only where necessary to deliver your AV services (with your knowledge).

All third parties are bound by data processing agreements.

7. Data Retention

We keep your personal data only as long as necessary:

• Enquiry data: 12 months after last contact.

• Client/contract data: 5 years after last event (for tax/legal purposes).

• Email newsletter data: Until you unsubscribe.

After that, data is securely deleted or anonymised.

8. Your Rights (GDPR)

Under EU law, you have the right to:

• Access – request a copy of your data.

• Rectification – correct inaccurate data.

• Erasure – request deletion (“right to be forgotten”).

• Restriction – limit how we use your data.

• Portability – receive your data in a machine-readable format.

• Object – object to direct marketing or legitimate interest processing.

To exercise these rights, email us at [email protected] with “Privacy Request” in the subject line. We will respond within one month.

You also have the right to lodge a complaint with the Spanish data protection authority (AEPD) at www.aepd.es.

9. Data Security

We implement appropriate technical and organisational measures (SSL encryption, access controls, secure servers) to protect your data against unauthorised access, loss, or disclosure.

10. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

11. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review it periodically.

12. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Vibe Events
Email: [email protected]
Website: vibeevents.es